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Welcome to Our Office Information Page
Click Here for New Patient Form-English
Click Here for New Patient Form-Spanish
Appointments
We must work by appointment to be efficient. However patients do not become ill on schedule, hospital work may take longer than anticipated, and emergencies do occur. Hence, a delay in our schedule may occur. A sincere attempt is made by us to adhere to the appointment schedule.
It is helpful if you give us enough notice when you call for an appointment. This allows us to give you the most convenient time and is helpful in arranging a daily schedule. If you cannot keep an appointment please give us reasonable notice. We will ask families to seek care elsewhere if they fail to appear for appointments.
Please do not ask that other members of your family be worked in at the time of your scheduled appointment. If a situation arises where immediate examination of treatment is necessary your child will be worked in as quickly as possible.
Charges and Insurance
We recognize the need for an understanding between the patient and the practice regarding financial arrangements for medical care. The responsibility for payment of these fees is the direct obligation of the patient's parents or guardian. We will be happy to file a claim with your insurance company if your plan is one in which we participate. It is the parent's responsibility to verify our participation in the plan. Many insurance policies do not cover well child care. Please check with your insurance company to verify that well child care is covered so that we may file the claim. If well child care is not covered payment is expected at the first visit.
Consultation Policy
The practice is limited to pediatrics and adolescent medicine. This covers a broad range of medical problems and a few minor surgical problems. If your child's illness requires a surgeon or a medical sub-specialist, then after your approval, we will refer your child to an appropriate specialist.
Emergencies
In case of emergencies you may call at any time. During office hours, if you are asked to hold, please say, "NO, this is an emergency". Your call will then be handled immediately. After hours our phone lines are answered by our answering service or by nurses of the Children’s Healthcare of Atlanta (CHOA) telephone advice line. Your call should be returned within approximately one hour. For truly urgent calls or for calls sent back to the on-call doctor by CHOA, the physician on call will be paged promptly on his/her pager and your call will be returned as soon as possible. Some situations (accidents, severe cuts, or life threatening illness) require immediate attention. If this is true for you don't waste time making or waiting for a phone call. Take your child directly to the Wellstar Cobb Hospital Emergency Department or nearest hospital emergency department.
Office Hours
Appointments are made for the following hours on Monday through Friday at 9:00 a.m. to 5:00 p.m. Saturday office hours are from 9:00 a.m. to 12:00 p.m. at the Marietta office only. Please call the specific office for any changes.
Office Policies
To insure continuous and adequate pediatric services to our patients the following policies are in effect:
New Patient
- Patients who have not previously been seen, but who wish to establish continued care at this office, will gladly be seen. A complete physical examination is desirable on the first visit or soon thereafter.
- Some patients are seen on a referral basis. These patients are seen for that particular problem only. It is expected that after that problem is resolved the patient will return to the physician who referred the patient.
- Because of the seasonal variation in requests for appointments the office may not be able to schedule new patients on the day requested. This will prevent excessive waiting for our regular patients.
Established Patient
Patients are seen by appointment only. Patients who arrive without an appointment will be seen only after all patients with appointments are seen. True emergencies are an obvious exception to this rule. We do not encourage walk-ins.
Periodic Comprehensive Examinations
Comprehensive child care includes prevention of sickness and discussion and evaluation of behavioral and developmental problems. In order to do this, we should see your child when he appears at periodic well checkups. This is done to detect minor problems before they become major problems. Prevention and early detection of illness is the best and most economical approach to good health.
Telephone Calls
Telephone calls should be made to the office after 9:00 a.m. Be sure to give your name, a brief description of the problem, and your telephone number. The receptionist will forward calls to the nurses. The advice you receive from the nurse over the phone will involve routine problems, which may be easily given without reference to your child's chart or without visual examination of your child. Prescription refills should be requested during office hours when your child's chart is available with 24-hour notice.
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All of our Pediatric Nurse Practitioners have Bachelor's Degrees as well as Master's Degrees.
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Parents-check this page out. We have Links of Interest as well as Books of Interest. You are sure to find something of interest! Click Here For the Parent's Page
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